1. DEFINITIONS AND TERMS
DAKOR - is the trade name of SC Dakor Team SRL, a Romanian legal entity, having its registered office in Bucharest, Calea 13 Septembrie, no. 115, pp. 111, Sc. 1, et. 8, Ap. 40, sector 5, serial number in the Trade Register J40 / 16001/2018, unique fiscal registration code 40114381
Seller - DAKOR TEAM SRL
Buyer - natural / legal person or any entity that makes an Account on the Site, places an Order on the Site or by phone
Client - the natural / legal person who has or obtains access to the CONTENT through any means of communication provided by Dakor (telephone, electronic, etc.) or based on an existing use agreement between Dakor and it and which requires the creation and use of a ACCOUNT
User - any natural / legal person registered on the Site, who by completing the account creation process, has agreed to the site-specific clauses in the Terms and Conditions section.
Account - the section of the site consisting of an email address and a password that allows the Buyer to send the Order and which contains information about the Customer / Buyer and its history on the site (orders, proforma invoices, delivery addresses, etc.)
Site - www.dakor.ro domain and its subdomains
Order - an electronic document that intervenes as a form of communication between the Seller and the Buyer through which the Buyer transmits to the Seller, through the site its intention to purchase Goods and / or Services from the site
Advance - Percentage between 5-100% of the order value, charged in case of special orders, of imports of products that are not in permanent stock
Goods and services - any product or service, including the documents and services mentioned in the Order to be provided by the Seller to the Buyer as a result of the order
Contract - represents the distance contract concluded between the seller and the buyer that does not require the physical presence of any of the parties. It is considered completed when the Seller confirms the order by confirming the availability of the product. The confirmation will be sent either by email or by phone by one of the operators of the online store.
Content - All information on the Site that can be visited, viewed or otherwise accessed using electronic equipment. Content of any email sent to the Buyer by the Seller by electronic means or any other available means of communication, either directly or through a representative. Seller data, contact details or legal identification.
Newsletter - Means of periodic information, exclusively electronic, respectively by electronic mail (email, SMS) on the Goods and services and / or promotions carried out by the Seller during a certain period, without any commitment on the part of the Seller with reference to the information contained therein .
Transaction - the collection or reimbursement of an amount resulting from the sale of a Good and / or Service by Dakor to the Buyer, by using the services of the card processor agreed by the Seller, regardless of the delivery method.
Green stamp duty - the value expressed in lei, paid by the Seller to the authorized company with the takeover of the operations of collection, transport and recovery / recycling of waste electrical and electronic equipment, as provided by the legislation in force.
Specifications - all specifications and / or descriptions of the Goods and Services as specified in their description.
2. CONTRACTUAL DOCUMENTS
2.1 By registering a site order, the buyer agrees with the form of communication (telephone / email) through which the seller carries out its commercial operations.
2.2 The notification received by the Buyer, after placing the Order, has the role of information and does not represent the automatic acceptance of the Order. The acceptance of the order and the conclusion of the distance contract is done by sending an order confirmation notification by email or telephone by an operator of the Seller.
2.3 For justified reasons, the Seller reserves the right to modify the quantity of the Goods and / or services in the Order. In case of modification of the quantity of Goods and / or Services in the Order, it will notify the Buyer at the email address or telephone number provided to the Seller when placing the Order and will return the amount paid if applicable.
2.4 The contract is considered concluded between the seller and the buyer at the moment of receipt by the buyer from the seller, by e-mail / sms / telephone of the notification of sending the order.
2.5 For Orders to be picked up from Dakor headquarters, the reservation of the products is valid for 72 hours from the confirmation of the order and availability by a representative of the seller by e-mail / sms / telephone.
2.6 The document and the information made available by the seller on the site will be the basis of the Contract, in addition to it being the guarantee certificate issued by the seller or a supplier thereof for the purchased goods.
2.7 The information presented on the site, such as prices, stocks, are considered Offers. By placing an order, the buyer accepts the offer, but the conclusion of the distance contract will be done as indicated in point 2.4
2.8 The proforma invoice is either the document received by the buyer by email after placing the order on the site, or the document sent manually by a store operator for product orders that are not found in the online offer. The proforma invoice is not a fiscal document and does not take the place of the fiscal invoice that is delivered either together with the package or by email after sending the order.
2.9 The transport notes (awbs or delivery notes) are documents that accompany the parcels delivered by express courier or own courier. They do not represent fiscal documents and do not take the place of the fiscal invoice.
2.10 Warranty certificates (where applicable) accompany the products at the time of delivery. Otherwise, the customer relations department can be called for additional information.
2.11 At the express request of the client (where applicable) certificates of conformity, quality and traceability are issued, depending on the specifications of the manufacturer / importer.
3. ONLINE SALES POLICY
3.1 Access in order to place an Order is allowed to any Customer / Buyer.
For justified reasons Dakor.ro reserves the right to restrict the access of the Client / Buyer in order to place an Order and / or to some of the accepted payment methods, if it considers that based on the conduct or activity of the Client / Buyer on the Site, his actions could harm the Seller in any way. In any of these cases, the Customer / Buyer may contact Dakor's Customer Relations Department to be informed of the reasons that led to the application of the above measures.
3.2 Communication with the Seller can be done through direct interaction with him or through the addresses mentioned in the Contact section of the site. The seller has the freedom to manage the information received without having to bring justifications for it.
3.3 In case of an unusually high volume of traffic coming from an internet network, Dakor reserves the right to ask Customers / Buyers to manually enter the validation codes of captcha type, in order to protect the information within the Site.
3.4 Dakor may publish on the site information about goods and / or services and / or promotions practiced by it or by any other third party with which the seller has concluded partnership contracts, within a certain period of time and within the limit of available stock.
3.5 All tariffs related to the Goods and / or Services presented on the Site are expressed in lei (RON) and include VAT.
3.6 Under the conditions provided by law, the price of the Electronic Goods displayed on the Site includes the Green Stamp Fee. If the Customer / Buyer requests details regarding the exact amount added to the price of the Good, he will contact Dakor's Customer Relations Department.
3.7 In the case of online payments The Seller is not / cannot be held responsible for any other additional costs incurred by the Buyer, including but not limited to: card payment fees or currency conversion fees applied by the card issuing bank, in if they are charged by the card issuing bank. The responsibility for this action lies solely with the Buyer.
3.8 All information used to describe the Goods and / or Services available on the site (static / dynamic images / multimedia presentations, product descriptions, specifications, etc.) does not represent a contractual obligation on the part of the Seller, these being used exclusively as a presentation.
3.9 After purchasing a Good or Service, the customer may be asked by email to register a review related to the purchased good / service. The request will be sent to the email address registered by the Buyer in the Account. In this way, the Buyer can contribute to informing other possible users / customers / buyers on the site. The seller is not responsible for the information contained in the reviews.
3.10 Products that are not in permanent stock, as well as those that are present only in the seller's offline catalogs, can be brought on special order. For these, an advance will be paid, representing between 5-100% of the value of the purchased good. Delivery date
4. ASSIGNMENT AND SUBCONTRACTING
The Seller may assign and / or subcontract a third party for Services related to the fulfillment of the Order, with the information of the Buyer, without the express consent of the Buyer. The Seller will always be liable to the Buyer for all contractual obligations, regardless of the third party providing the service.
5. INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHT
5.1 The content, as defined in the preamble, including but not limited to logos, stylized representations, commercial symbols, static / dynamic images, text and / or multimedia content presented on the Site, are the exclusive property of Dakor and its suppliers. , being reserved all the rights obtained in this respect directly or indirectly (through use / publication licenses)
5.2 The Customer / Buyer is not permitted to copy / distribute / publish / transfer to third parties, modify and / or alter, use, link to, expose, include any content in any context other than the original intended by Dakor, include any content in outside the site, the removal of the signs that signify the copyright of Dakor on the Content, as well as the participation in the transfer / sale / distribution of materials made by reproducing, modifying, displaying the Content, except with the express written consent of Dakor.
5.3 Any content to which the Customer / Buyer has and / or obtains access by any means, is subject to the Document, if the Content is not accompanied by a specific and valid use agreement concluded between Dakor and it, and without any warranty implicitly or expressly made by Dakor with reference to this Content.
5.4 Customer / Buyer may copy, transfer and / or use Content only for personal or non-commercial purposes, only if they do not conflict with the provisions of the Terms and Conditions.
5.5 If Dakor offers the Customer / Buyer the right to use in the form described in a separate user agreement, certain content, to which the Customer / Buyer has or obtains access as a result of this agreement, this right extends only to that or those contents defined in the agreement, only during its existence or these contents on the site or the period defined in the agreement, confirm the defined conditions, if they exist and do not represent a contractual commitment from Dakor for the respective Customer / Buyer or any another third party who has / obtains access to this content transfers, by any means and who could be or is harmed in any other way as a result of this content, during or after the expiration of the use agreement.
5.6 No Content transmitted to the Customer or Buyer, by any means of communication (electronic, telephone, etc.) or acquired from it by accessing, visiting and / or viewing does not constitute a contractual obligation on the part of Dakor and / or the Dakor employee / agent who mediated the transfer of Content, if any, to that Content.
5.7 Any use of the Content for purposes other than those expressly permitted by this Document or the accompanying use agreement, if any, is prohibited.
6.1 The Client / Buyer can place Orders on the Site, by adding the desired Goods and / or services in the shopping cart, following to complete the Order by making the payment in one of the ways expressly indicated. Once added to the shopping cart, a Good and / or Service is available for purchase to the extent that there is stock available for it. The addition of a Good / Service in the shopping cart, in the absence of the Order analysis, does not entail the registration of an order, implicitly also the automatic reservation of the Good / Service.
6.2 By completing the Order, the Buyer agrees that all data provided by him, necessary for the purchase process, are correct, complete and true at the time of placing the Order.
6.3 By completing the Order, the Buyer agrees that the Seller may contact him, by any means available / agreed by the Seller, in any situation where it is necessary to contact the Buyer.
6.4 The Seller may cancel the Order placed by the Buyer, following a prior notification addressed to the Buyer, without any subsequent obligation of any party to the other or without any party being able to claim damages from the other party in the following cases:
6.4.1 Non-acceptance by the issuing bank of the Buyer's card, of the transaction, in case of online payment;
6.4.2 Invalidation of the transaction by the card processor approved by Dakor, in case of online payment;
6.4.3 The data provided by the Client / Buyer on the site are incomplete and / or incorrect;
6.4.4 The ordered product does not exist in physical stock and cannot be delivered for timely delivery.
6.5 If the Client / Buyer requests the re-withdrawal from the Contract within the legal term of withdrawal from the contract, he must also return any gifts that accompanied the respective product. If the order is paid, the Seller will refund the amount within a maximum of 14 (fourteen) days from the date of informing the Seller by the Buyer of his decision to withdraw from the contract. The amount will be returned upon receipt of the return of the products by the Seller.
6.6 The Seller may postpone the refund until the Goods have been sold or until they have received proof that they have been shipped, if he has not offered to recover the Goods himself (the most recent date will be taken).
6.7 If a Good and / or Service ordered by the Buyer cannot be delivered by the seller, the latter will inform the Customer / Buyer of this fact and will return to the Buyer's account the value of the Good and / or the Service, within of maximum 7 (seven) days from the date on which the Seller became aware of this fact or from the date on which the Buyer expressly expressed his intention to terminate the Contract.
7. GOODS / SERVICES AND CUSTOMERS / BUYERS FOR WHOM THE RIGHT OF WITHDRAWAL IS NOT ENSURED
7.1 The right of withdrawal is only guaranteed for individual customers / buyers.
7.2 The following are exempted from the right of withdrawal from the Contract:
7.2.1 The service contracts, after the full provision of the services, if the execution started with the prior express consent of the Buyer and after he confirmed that he took note of the fact that he will lose his right of withdrawal after the full execution of the Contract. to the Seller.
7.2.2 The supply of goods and / or services whose price depends on the fluctuations on the financial market which the Seller cannot control and which may have on them during the withdrawal period.
7.2.3 Supply of Goods made to the specifications presented by the Buyer or clearly customized.
7.2.4 The supply of Goods that are likely to deteriorate or expire rapidly.
7.2.5 Supply of Sealed Goods that cannot be returned for reasons of health protection or hygiene and that have been unsealed by the Buyer.
7.2.6 Supply of Goods which are, after delivery, inseparably mixed with other elements.
8.1 The information of any nature provided by the Buyer / Customer to the Seller will remain the property of the seller.
8.2 No public statement, promotion, press release or any other manner of disclosure to third parties shall be made by the Buyer / Customer with respect to the Order / Contract without the prior written consent of the Seller.
8.3 By transmitting information or materials through this site, you give the Seller unrestricted and irrevocable access to them, the right to use, reproduce, display, modify, transmit and distribute such materials or information. You also agree that the Seller may freely use, in its own interest, these ideas, concepts, know-how or techniques that you have transmitted to us through the Site.
8.4 By registering in the Dakor database, the Client / Buyer offers its express consent, within the limits of the legislation in force, to be contacted by third parties, Dakor partners, marketing service providers, state agencies, governmental or insurance associations. , when the specific legislation provides for this, other companies with which Dakor may develop joint bidding programs on the market of Goods and / or Services, etc.
9.1 Dakor newsletters are transmitted through specialized partners approved by Dakor. Thus, the confidentiality and security of the information are ensured.
9.2 When the Client creates an Account on the Site, he has the possibility to express his agreement regarding the receipt of Newsletters. The option regarding the agreement issued by the Client can be modified at any time, by contacting Dakor in this respect, or using the Unsubscribe link in the body of the Newsletter.
9.3 The waiver of the receipt of the Newsletter by the Client or Buyer is made at any time using the dedicated unsubscribe link within any Newsletter or by calling the telephone number 0762569944.
9.4 Waiver of receipt of Newsletters does not imply waiver of acceptance of this Document.
10. BILLING - PAYMENT
10.1 The prices of the Goods and Services displayed within the site www.dakor.ro include VAT according to the legislation in force.
10.2 The price, the payment method and the payment term are specified in the order confirmation, either in the email sent by an operator or by telephone by a representative of the Seller. The Seller will issue to the Buyer an invoice for the delivered Goods / Services, the Buyer's obligation being to provide all the information necessary to issue the invoice in accordance with the legislation in force.
10.3 Seller is not responsible for incorrect billing information submitted by Buyer.
10.4 The Seller will send to the Buyer the invoice related to the Order containing Goods and / or Services sold by Dakor in physical format attached to the package with the ordered products, or electronically by e-mail, to the email address mentioned by the Buyer in his Account.
10.5 For a correct communication of the invoice related to the Order, the Buyer has the obligations to update whenever it has the data from his Account and to access the information and documents related to each Order, existing in the Account.
10.6 By sending the Order, the Buyer agrees to receive the invoices in electronic format by sending them by e-mail to the email address mentioned in his Account.
10.7 If this information is not sent to you for more than 49 (forty-eight) hours by email, please notify us of this issue at the email address: [email protected]
10.8 For payment by card, the data of the payment card of the Customer / User / Buyer will not be accessible Dakor nor will it be stored by the Seller or by the payment processor integrated in the Site, but only by the institution of authorization of the Transaction or a another entity authorized to provide card identification data storage services, about whose identity the Client / User / Buyer will be informed, prior to entering the data.
10.9 In certain cases, in order to maintain the security of the Transactions, upon registration of the Order, the Buyer will be required to authorize the payment by re-entering the password related to the Account or using the fingerprint in the case of mobile terminals that have this facility.
10.10 For security reasons of the Transactions, the Client / User / Buyer is advised not to remain logged on the site and not to set the option of automatic login on mobile devices. Disclosure of the account access password is not allowed and it is recommended to use a password with a strong security character (for example: to contain at least eight characters, including uppercase, lowercase, numbers and special characters).
11. DELIVERY OF GOODS
11.1 The Seller undertakes to deliver the goods in a door-to-door courier system to the Buyer, by own couriers or pick-up from the Dakor headquarters, according to the Customer's option.
11.2 The Seller will ensure the proper packaging of the Goods and will ensure the transmission of the accompanying documents - transport notes (awb / shipping notice).
11.3. The Seller will deliver the Goods and / or Services only on the Romanian territory.
12.1 The advance is the amount paid by the customer in one of the following situations:
12.1.1 The ordered product will enter production according to the customer's specifications.
12.1.2 A special order is placed with the manufacturer for the chosen product. Usually, the products are not standard, they are brought only on special order, and an advance is required to launch the order from the manufacturer.
12.1.3 The value of the products exceeds the accepted cash payment limit and the product cannot be paid in full to the courier at the time of delivery. According to the legal provisions, the threshold is 10,000 RON. In this case, the price difference will be paid in advance by bank transfer.
12.2 The amount of the advance in all the situations provided in point 12.1 varies depending on the nature of the product and its value between 5-100% of the total value.
12.3 Payment to Dakor will be made by bank transfer, based on a proforma invoice sent by a Site operator or based on the proforma invoice received following an Order placed on the site. In the case of proforma invoices issued automatically following the Order on the Site, it is recommended to wait for confirmation by phone or email from a Dakor representative.
12.4 The proforma invoice does not represent an obligation of the Site for the availability of the product, it does not represent a confirmation of the order or the acceptance of the distance contract. It has an orienting role and has no fiscal value.
12.5 Immediately after the transfer, an advance tax invoice will be issued which will be sent by a Dakor operator by email.
12.6 The delivery term for the goods ordered by paying an advance differs depending on the manufacturer, the country of origin of the products and circumstances independent of the Site. An approximate delivery time may be offered to you based on the request for quotation by a representative of the Site.
12.7 A deviation of 14 days from the initially estimated term is accepted. This does not imply withdrawal from the contract or its cancellation.
12.8 For delivery delays longer than 14 days, the Customer / Buyer has the right to withdraw from the contract, without penalties and without being charged compensation. Reimbursement of the advance will be made within a maximum of 10 days from the notification of the withdrawal in the account from which the initial transfer was made.
12.9 With respect to the return policy, as it is presented in the Site at the address: https://www.dakor.ro/contul-meu/retur/, the withdrawal from the Contract after the payment of the advance can be made only under the conditions stipulated in point 12.8 both by individual and legal clients.
12.10 The products paid in advance in the situations from points 12.1.1 and 12.1.2 are considered to fall under the incidence of Art 16, point d of GEO 34/2014 with the amendments of law no. 157 of June 22, 2015: supply of products made according to specifications presented by the consumer or clearly customized and are considered products for which the right of return cannot be invoked.
13.1 All goods sold by Dakor except those resealed benefit from warranty conditions in accordance with the legislation in force and the commercial policies of the producers. The goods are new (except for the resealed ones), in original packaging and come from sources authorized by each manufacturer.
13.2 In the case of Goods sold and delivered by Dakor, warranty certificates are either issued directly by the manufacturer, if it has a national service network, or are issued by importers of products with service centers in the country.
13.3 The guarantees can be sent with the products in the package, either in electronic format after the delivery of the goods. In both variants, the guarantee is valid starting with the delivery date.
13.4 If the guarantee has not been sent to you either physically or electronically within 48 (forty-eight) hours of delivery, please notify us of this aspect either by email at: [email protected] or by phone at the telephone number : 762569944.
13.5 In the case of warranty certificates issued by manufacturers or importers, the good claimed defective during the warranty period must be presented directly to the nearest service center mentioned in the certificate. This center authorized by the manufacturer will take full responsibility for resolving the warranty. The lack of the guarantee certificate of the Good must be signaled in maximum 48 (forty-eight) hours from the receipt of the products, according to the specifications from point 12.4
14. TRANSFER OF PROPERTY OF GOODS
14.1 The ownership over the goods will be transferred upon delivery, after making the payment from the Buyer in the location indicated in the Order (understanding by delivery - the signature of receipt of the transport document provided by the courier or the signature of receipt on the fiscal invoice in case of deliveries According to Art. 20 of GEO 34/2014 with the amendments of Law no. 157 / 22.06.2015, the risk of damage or loss of the product is transferred to the consumer when he or a third party designated by him, other than the carrier, takes possession However, the risk is transferred to the consumer at the time of delivery of the products to the carrier, if the carrier has been instructed by the consumer to transport the products, and this option has not been offered by the professional, without prejudice to the consumer's rights against the carrier. .
15.1 The Seller shall not be liable for damages of any kind that the Buyer or any third party may suffer as a result of the Seller's fulfillment of any of its obligations under the Order and for damages resulting from the use of the Goods and Services after delivery and in particular for their loss.
15.2 By creating and using the Account, the Client / User / Buyer assumes responsibility for maintaining the confidentiality of Account data (user and password) and for managing access to the Account and, to the extent permitted by applicable law, is responsible for the activity carried out through his Account. .
15.2 By creating the Account and / or using the Content and / or placing Orders, the Customer / User / Buyer expressly and unequivocally accepts the Terms and Conditions of the Site in the latest updated version that is communicated within the Site, existing at the date of creation Account and / or use of the content and / or at the date of placing the order.
15.3 Subsequent to the creation of the Account, the use of the Content is equivalent to accepting the changes made to the Terms and Conditions of the Site and / or the updated versions of the Terms and Conditions of the Site.
15.4 The Terms and Conditions of the Site may be modified at any time by Dakor, these being opposable to Customers / Users / Buyers from the date of posting on the Site. Acceptance of the Site Terms and Conditions is confirmed by checking the appropriate checkbox on the Site and / or by sending the Order and / or by making an online payment.
16. REGISTRATION OF REVIEWS, COMMENTS, QUESTIONS AND ANSWERS
The registration of Reviews, Comments, Questions and Answers can be done, by Users / Customers / Buyers, in the sections “Customer Questions and Answers” and “Reviews”. The information entered can be both positive and negative, and will refer to the characteristics and use of a product or service.
When registering a certain Review / Comment / Question / Answer on the Site, Users / Customers / Buyers grant the Seller a non-exclusive, perpetual, irrevocable, unlimited territorial license and give the Seller the right to use, reproduce, modify, adapt, publish, translate, distribute and display this content.
Each User / Customer / Buyer, at the time of registering for Review / Comment / Question / Answer in the mentioned sections, undertakes to respect the following rules:
16.1 to refer only to the characteristics and / or the way of using a certain product or service, avoiding information related to aspects that may change (price or promotional offers) or information related to the way the Order is carried out;
16.2 to use only the Romanian language. Words or expressions are also allowed which, although not considered Romanian, are widely used in all media related to the respective field;
16.3 to use appropriate, non-offensive language, without terms that may offend or affect any other User / Customer / Buyer;
16.4 to ensure that the information entered by them is realistic, correct, not misleading and in accordance with applicable laws, thus respecting the rights of other parties, copyright, trademark, license or other property rights, publicity or privacy;
16.5 use this facility only to communicate or obtain additional details regarding a particular product or service from the Site without referring to other companies that promote the sale and purchase of products or services;
16.6 not to provide or request, in any way and to any extent, personal data (contact details, information about delivery or domicile address, telephone numbers, email addresses, name and / or surname, etc.) or any other information that may cause the disclosure of this personal data;
16.7 not to enter information and / or details about URLs (links) from other commercial sites that carry out the same commercial activity as the Seller;
16.8 not to attempt the fraud of the services provided by the Seller or to register Reviews / Comments / Questions / Answers containing advertising materials;
16.9 not to use the Review / Comment / Question / Answer as a means of communication with the Seller, in this sense the contact data of the Seller registered on the Site will be used.
In addition to a realistic critical evaluation, when submitting a Review, the User / Customer / Buyer will also add a relevant Rating for the related product or service. Reviews, along with their corresponding ratings, will influence the overall rating of the product or service, the number that appears in parentheses next to their title. Thus, a Review accompanied by a high Rating leads to an increase of the general Rating, and a Review accompanied by a low Rating leads to a decrease of the general Rating.
When a Review / Comment / Question or Answer is reported by a User / Customer / Buyer as having inappropriate content, from a strictly subjective perspective, this content is carefully examined by the Seller to determine whether it violates the Site Terms and Conditions. . The texts, photos or videos entered are removed from the Site only after their examination by the Seller.
If the Seller finds a violation of the Terms and Conditions repeatedly, it reserves the right to suspend the ability of the User / Customer / Buyer to submit Reviews / Comments / Questions or Answers in the sections "Customer Questions and Answers" and " Reviews ".
For notifications or complaints related to the Good and / or Service purchased, the Buyers have at their disposal the notification form within the Site: https://www.dakor.ro/contact. The maximum term for resolving complaints or notifications is 30 calendar days from their receipt.
17. PROCESSING OF PERSONAL DATA
17.1 DAKOR TEAM SRL certifies that it will respect the rights conferred by Law no. 677/2001 regarding the protection of persons regarding the processing of personal data and the free circulation of these data, of Law no. 365/2002 on electronic commerce, as well as Ordinance no. 130/2000 on consumer protection when concluding and executing distance contracts with subsequent amendments.
Dakor.ro is a brand that belongs to a responsible company registered in Romania with its registered office in Bucharest, Calea 13 Septembrie, no. 115, pp. 111, Sc. 1, et. 8, Ap. 40, sector 5, serial number in the Trade Register J40 / 16001/2018, unique fiscal registration code 40114381.
17.2 According to the requirements of Law no. 677/2001 for the protection of individuals with regard to the processing of personal data and the free movement of such data, amended and supplemented, Dakor has the obligation to administer in safe conditions and only for the specified purposes, the personal data you provide us.
17.3 The purpose of data collection is: informing Customers / Buyers about the status of their Account, informing Buyers about the evolution and status of Orders, evaluation of Goods and Services offered, commercial activity, promotion of Goods and Services, marketing, advertising, media, administrative, development, market research, statistics, tracking and monitoring of sales and customer / buyer behavior. For more details, you can consult the Cookies Policy available at: Cookies Policy
17.4 By reading the Document you have acknowledged that you are guaranteed the rights provided by law, namely the right to information, the right to access data, the right to intervene, the right to object, the right not to be subject to an individual decision, the right to the address of justice in case of violation of the rights guaranteed by Law 677/2001 for the protection of persons regarding the processing of personal data and the free movement of these data.
17.5 Based on a written request, dated, signed and sent to: Calea 13 Septembrie, no. 115, pp. 111, sc. 1, Et. 8, Ap. 40, sector 5, Bucharest, in the attention of SC DAKOR TEAM SRL you can exercise, free of charge, for one request per year, to confirm the fact that your personal data are or are not processed.
17.6 The personal information of the Buyer may also be provided to the General Prosecutor's Office, the Police, the courts and other competent state bodies, based on and within the limits of the legal provisions and as a result of expressly formulated requests.
18. FORCE MAJEURE
18.1. Neither party shall be liable for non-performance of its contractual obligations if such failure to perform on time and / or properly, in whole or in part, is due to a force majeure event. Force majeure is the unpredictable event, beyond the control of the parties and which cannot be avoided.
18.2. If within 15 (fifteen) days from the date of its occurrence, the respective event does not cease, each party will have the right to notify the other party of the full termination of the Contract without any of them being able to claim damages from the other.
19. APPLICABLE LAW - JURISDICTION
This Agreement is subject to Romanian law. Any disputes between Dakor and Customers / Buyers will be settled amicably or, if this is not possible, the disputes will be resolved by the competent Romanian courts in Bucharest.